all_inclusive
Black Holes Dynamics

Blog

Practical insights on Dynamics 365 implementation, consulting, and getting the most out of your CRM investment.

Tutorial 9 min read

Dynamics 365 workflow blueprints: async-first philosophy for teams that don't want to live on the phone

How to structure your Dynamics 365 workflows so your team works asynchronously: queues, Teams for internal comms, CRM for external only, and a self-service portal that filters before a human has to step in.

Tutorial 6 min read

Dynamics 365 License Pricing: How Many Licenses Do You Actually Need

Step-by-step guide to Dynamics 365 license pricing and auditing. Learn how to spot unnecessary licenses and save thousands per year on Microsoft Dynamics costs.

Tutorial 9 min read

Microsoft Dynamics 365 Pricing: How Much Does It Really Cost in 2026

Microsoft Dynamics 365 cost breakdown: licenses from €8/user/month, implementation from €8,000, and ongoing costs. Real pricing with actual numbers.

Tutorial 12 min read

Dynamics 365 vs Salesforce vs HubSpot: the honest comparison nobody makes

Real comparison between Dynamics 365, Salesforce, and HubSpot in 2026. Pricing, strengths, weaknesses, and hidden costs. No bias, with actual numbers.

Tutorial 10 min read

From Excel to CRM: a practical guide for SMBs that have outgrown the spreadsheet

Step-by-step guide to migrating from Excel to a CRM. With the questions your leadership can't answer today, a migration plan, common mistakes, and a free template to design your complete customer experience.

Tutorial 8 min read

7 signs your CRM consultancy is ripping you off

Red flags that your Dynamics 365 consultancy isn't working in your best interest. Learn to spot CRM consultancy problems before it's too late.

Tutorial 2 min read

Dynamics 365 Implementation Timeline: 4 to 12 Weeks to Go Live

How long does a Dynamics 365 implementation take? Real timelines from 4-12 weeks, broken down by phase. With actual project data, not consultant estimates.